At 50RH, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and services.

Information We Collect

We collect the following types of information:

• Account Information: Name, email, company name, and contact details you provide when registering.
• Property Information: Building addresses, unit numbers, and other property details you provide.
• Sensor Data: Environmental metrics including humidity, temperature, and other readings from installed sensors.
• Usage Information: How you interact with our platform, including log data and analytics.

How We Use Your Information

We use your information solely to:

• Provide and improve our services
• Monitor and maintain sensors
• Generate alerts and insights based on environmental data
• Improve detection algorithms and risk-scoring models
• Communicate with you about your account and service updates

We do NOT:

• Sell or rent your personal information to third parties
• Use your data for advertising or marketing purposes without consent
• Track you across other websites or applications

Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing and exporting your data
• Correcting inaccurate information
• Deleting your data
• Restricting or objecting to certain processing

To exercise these rights, please contact us at privacy@50rh.com.

Third-Party Services

We may use trusted third-party services for hosting, payment processing, and technical infrastructure. These service providers are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or by email.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

privacy@50rh.com

We're committed to protecting your data with the same care we've designed our sensors to protect your properties.